Shipping policy

Shipping Policy

At Sonaharu, we strive to provide a seamless shopping experience for our customers. Here’s what you can expect from our shipping process:

Processing Time

• All orders are processed within 24-72 hours of purchase.

Delivery Time

• Orders are typically delivered within 7-14 business days. Delivery times may vary based on your location.

Tracking Information

• All shipments are tracked for your convenience. Once your order has shipped, you will receive a tracking number via email.

Refund Requests

• We accept refund requests within 30 days of the delivery date

Damaged or Incorrect Items

• If your item arrives defective, damaged, or incorrect, please contact us immediately. We will evaluate the issue and make it right.

If you have any questions regarding shipping, feel free to contact us at contact@sonaharu.com. We're here to help!